Shipping policy

At Chiari Defect, we strive to process and ship all orders quickly and efficiently. Below are the details of our shipping process:

Processing Time

• All orders are processed within 1-2 business days (Monday–Friday, excluding holidays).

Shipping Methods & Estimated Delivery Times

We currently ship exclusively with USPS using discounted rates to provide fast and affordable shipping. Available options at checkout include:

• USPS First-Class Mail: 2-5 business days (For lightweight packages under 1 lb)

• USPS Ground Advantage: 2-5 business days (For standard packages, affordable and reliable)

• USPS Priority Mail: 1-3 business days (Faster option with tracking & insurance)

Note: Delivery times are estimates provided by USPS and may vary due to weather, holidays, or other unforeseen delays.

Shipping Costs

• Shipping rates are automatically calculated at checkout based on weight, destination, and selected shipping method.

• Customers will see the most affordable real-time USPS rates at checkout.

Order Tracking

• Once your order ships, you’ll receive a tracking number via email to monitor your package’s progress.

Lost or Delayed Packages

• If your order is delayed or lost in transit, please contact USPS directly for updates. If you need further assistance, reach out to us at [ Info@chiaridefect.shop ].